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==YSTV Complaints Procedure== | ==YSTV Complaints Procedure== | ||
This procedure allows members to raise complaints about any issues relating to the | |||
Society, including (but not limited to): | |||
16.1.1. The safety of activities. | |||
16.1.2. The standards of instruction. | |||
16.1.3. The standard of equipment used for the activities. | |||
16.1.4. Bullying and harassment. | |||
16.1.5. Disregard for operational policies of YUSU including the Equal Opportunities and Safe Space policies. | |||
16.2. Complaints should first be addressed in writing to the Society President/Chair. When a complaint is made, the President/Chair must consult YUSU for advice. | |||
16.3. If this initial process does not provide a satisfactory outcome, a Formal Complaint should be made to the Student Activities Officer in writing, triggering the use of YUSU’s Code of Conduct (Bye-Law 12) which will be followed in addressing Formal Complaints. | |||
16.4. In serious or unresolved cases, the member will be supported by YUSU in progressing the complaint through the University's Code of Practice on Harassment and/or Complaints Procedure. | |||
==Declaration (All Committee Members)== | ==Declaration (All Committee Members)== |